Dr Megan Thomas
Appointments
Please note: From February 2025 I am working with Connected Health Alliance inside Young Street Medical.
CHA is in the process of rolling out the new booking and waitlist processes and we thank you for your patience during this time.
Megan's Existing Patients: You have priority access to see other members of our interdisciplinary team now. Register your interest to join the interdisciplinary clinic and tell us who you'd like to see, consent to transfer your medical records to our new clinic, and sign the client agreement. You can then book directly with some clinicians who have immediate or prompt availability (dietetics, lymphatic drainage, osteopathy) and can join the waitlist for physiotherapy if you have not yet seen Nicole.
Other CHA Existing Patients: If you have seen another CHA clinician but not yet met Megan, you will have priority access to the new GP waitlist in order to facilitate the fastest application of our new interdisciplinary team approach. Register your interest and we will be in touch when there is availability.
Megan's + Other CHA Waitlisted Patients: If you have not seen any CHA clinicians but are already on a waitlist with one of us, you will have priority access to the new interdisciplinary clinic + waitlist once this is finalised. Once you have completed the new patient intake form we will contact you when each clinician becomes available.
New patients: It may take some time for us to be able to provide an estimated time to intake as we work to consolidate bookings for existing patients and waitlisted patients across all CHA clinicians. We will provide updates as soon as possible via the CHA website and social media.
Initial Medical Consultation
Face to Face (90 minutes)
Initial consults involve getting to know each other, reviewing your history and any previous results, performing a physical examination, organising investigations, and initiating early management as appropriate. Megan will ask you to identify your goals and priorities as you develop a plan moving forward.
Review Consultations
Face to Face or Telehealth
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60 minutes (Face to Face or Video)
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30 minutes (Face to Face, Video, or Phone*)
When you book your first appointment you will also be asked to book a 60 minute follow up appointment 6-8 weeks later - this helps reduce the chance of prolonged wait times after your initial appointment, and it is recommended you continue to book your reviews ahead of time.
Megan values having space to give all of your concerns the time they deserve and strongly prefers you continue to book 60 minute review appointments to enable high quality holistic care, however you will have the option to book 30 minute reviews after your first follow up if needed. This is most appropriate when your condition and care is stabilised, you only have one or two simple issues to discuss, or only want to review your results and do not require a more comprehensive review or management plan.
Please consider the complexity of your situation prior to making follow up appointments so there is adequate time to explore all issues appropriately.
*Note that Medicare rebates are limited for phone consultations - if you are not registered for MyMedicare at Young Street Medical you will only be eligible for a rebate of $42.85 regardless of the appointment time. Video consultations do not have this restriction.
Accessibility
Megan works with the Connected Health Alliance interdisciplinary team inside Young Street Medical (YSM). YSM is a wheelchair accessible practice located on the ground floor in the Novello Building, Suite 01, 24 Young Street, Wollongong NSW 2500.
There is limited parking underground within the YSM building, which includes a disabled parking space and lift access to the ground floor clinic. 2 hour metered street parking is available directly outside the clinic and surrounding streets - as per standard NSW conditions, individuals with a valid mobility parking permit will be eligible to park in these spaces for an unlimited time without charge. Wollongong Central Car Parks are only a block from the clinic.
The practice is a 9 minute walk from Wollongong train station and a 7 minute walk from bus stops on Crown Street.
YSM is a beautiful newly built for purpose integrative medicine clinic that has a calm atmosphere designed with inclusivity in mind. Inspired by Australian nature, there is a green and neutral colour palette with generous natural lighting and additional soft lighting inside (no fluorescent overhead lighting). There is minimal gentle ambient noise associated with a low stimulation visual program on the wall television that rotates between different natural environments (e.g. beach or forest settings). Care has been taken to minimise excessive scents. There is a zen garden attached to our clinic that you are welcome to sit in whenever you visit.
Please bring any aids or assistive technology (including sunglasses, ear plugs/noise cancelling headphones, fidgets etc) to make yourself as comfortable as possible during your visit. Megan does not use overhead lighting or wear perfumes. Within the consult room the temperature and other sensory inputs can be adjusted as needed.
Please ask reception if you require a private quiet room while you wait for your appointment.
Usual intake appointments with Megan are at least 90 minutes in duration - if you require shorter appointments for pacing or accessibility, please speak to reception about alternative arrangements. You may like to have a shorter visit to the clinic and continue the intake via telehealth from home, or spread your visit over multiple days. You are welcome to sit, lay down, or move around however you need during your appointment.
Telehealth appointments are available via video and phone, however there are some conditions applicable to access Medicare rebates. You must attend face to face for your first visit, and at least 12 monthly ongoing to receive Medicare rebates for telehealth appointments. As noted above, if you are not registered for MyMedicare at Young Street Medical you will only be eligible for a rebate of $42.85 for phone appointments regardless of the appointment time.
Please talk to reception about any accessibility concerns.
Consult Fees

*Once your out-of-pocket expenses reach the Extended Medicare Safety Net threshold in a calendar year, you will receive an additional rebate of 80% of out-of-pocket costs.
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Concession & Family Tax Benefit A Threshold: $881.80
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Non-Concession Threshold: $2,544.30
You can check your safety net status by calling Medicare or using the Medicare app.
**90 minute appointments for new patients include an additional 1-2 hours of non-clinical work. This involves review of your intake assessment, questionnaires, clinician letters and/or results, as well as correspondence with your treating GP to provide a summary of your assessment and management plan. Your case will also be discussed at our Connected Health Alliance interdisciplinary team case conference for 20-30 minutes, which allows input and management planning from multiple health disciplines providing you with a well rounded comprehensive treatment plan.
Consult fees are calculated based on a rate of $100 per 15 minutes. If we go over time in your appointment there may be a higher charge. Note that the Australian Medical Association (AMA) recommends Specialist GPs charge $108 for the equivalent consult time which is necessary to support the costs involved in delivering typical general practice care. This does not reflect the time and cost required to provide a specialised service such as hypermobility healthcare.
Medicare rebates are not designed to cover the cost of healthcare, but to provide you with partial financial assistance for the medical care you require. The government has failed to provide adequate increases in the Medicare rebate for many years and does not value comprehensive care as evidenced by the reduced rebate for longer consults. Please contact your local MP to advocate for improved primary healthcare funding, especially for complex chronic illness that often requires frequent access to healthcare, extended consults, and large interdisciplinary teams.